A dedicated cyberCSI team of technical and business support personnel will get to know your business. We continually "fine tune" processes to ensure your employees receive the best customer experience at the lowest cost.
Utilizing our proprietary distribution and support software called OPUS, cyberCSI addresses the many challenges of managing IT assets and software compliance. Every product that is shipped by cyberCSI is tracked and recorded. Popular hardware and software management features provided in our OPUS software include:
- Hardware asset tracking
- Software license management
- Product lifecycle tracking (i.e. 4 months until refresh is required)
- Lease and procurement management
- Other customized advanced reporting and management capabilities
Providing effective ongoing customer support, repair and maintenance services is critical to keeping employees productive and a sales force producing the results all companies need. At cyberCSI we offer solutions to deliver world-class support including:
- Warranty and non warranty repairs on Apple, HP/Compaq, IBM, Toshiba, Xerox and others
- Dedicated on-site or dispatched repair technicians
- 24 hour mail in repairs
- Hot spare/hot swap program for mobile users
- Data recovery services
- 24/7 support options
Retirement and Redeployment